Shipping policy

Last updated: 10/04/2026

Thank you for shopping with Golf Stuff Online. This Shipping Policy outlines how and when your order will be delivered.

1. Order Processing Time

All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.

If we experience a high volume of orders, processing times may be extended. If there is a significant delay, we will contact you by email.

2. Shipping Times & Rates

United Kingdom

Standard Shipping (5–8 business days) — Free on orders £4.99+
Express Shipping (5–8 business days) — £3.99

European Union

Standard International Shipping — £14.99

International (Selected Countries)

Standard International Shipping — £23.99

Delivery times are estimates and may vary due to courier delays, customs processing, or factors outside our control.

3. Order Tracking

Once your order has been dispatched, you will receive a confirmation email containing tracking information (where available). Tracking updates may take 24–48 hours to appear.

4. Incorrect or Incomplete Addresses

Please ensure your shipping address is accurate at checkout. We are not responsible for delays or lost packages caused by incorrect or incomplete address details provided by the customer.

5. Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer.

We are not responsible for delays caused by customs.

6. Lost or Delayed Shipments

If your order is significantly delayed or appears lost, please contact us at [your email address]. We will work with the courier to resolve the issue as quickly as possible.