Refund policy
We stand behind the quality of our products and want you to feel confident in your purchase. If you are not fully satisfied, you may request a refund within 30 days of receiving your order.
Eligibility for Refunds
To qualify for a refund, the following conditions must be met:
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The item must be unused, undamaged, and in its original packaging.
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Proof of purchase is required.
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The item must be in the same condition as when it was received.
Please note that certain items may be exempt from returns, such as clearance or final‑sale products.
Return Shipping
Unless the item is faulty, damaged, or incorrect, customers are responsible for the cost of return shipping. If the product arrives damaged or defective, we will cover the return shipping cost or provide a replacement at no additional charge.
Refund Processing
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be issued to your original payment method. Processing times may vary depending on your payment provider.
How to Request a Refund
To initiate a return or refund request, please contact us at sales@golf-stuff.co.uk with your order number and details of the issue. Our support team will provide instructions on how to proceed.